University of Little Rock | Little Rock, AR | 1/2013–Present

Professor

• Developed and taught courses focused on workforce development, technical writing, and professional communication

• Provided mentorship to students, helping them build career pathways through internships and co-op programs with local businesses

TEKsystems - Cisco | 5/2023–1/2025

Senior Proposal/Project Manager

Responded to RFPs and GWACS to develop machine learning algorithms to enhance threat detection, response, and prevention against cyberattacks alongside NLP SMEs. Proposing AI solutions via SDI and Loopio required core knowledge of vectors and predictive analytics to ensure DoD of compliance and risk management in plain language. Trained Cisco engineers to leverage AI to identify, classify, and prevent threats.

• Presented and demoed AI solutions via Hackathons to Cisco engineers

• Produced in-house DoD compliant AI solutions

• Won DoD ESI NASA SEWP Procurement Contract with a ceiling of $1.1 billion

Science Applications International Corporation - VA | 12/2021–5/2023

Proposal Manager

Developed compelling and compliant proposals in the federal contract environment. Provided end-to-end writing support, ensuring clarity, strategic alignment, and compliance with RFP requirements. Collaborated with cross-functional teams, including Business Development, Capture, Operations, and senior leadership via SDI, Deltek, and FEDSIM. Structured proposal sections, integrated strategic themes, and refined proposal development processes to enhance efficiency and effectiveness. Committed to continuous improvement, leveraging best practices, tools, and templates to elevate proposal quality and success rates.

• Drafted the entire five-year contract renewal proposal for 2024 accounting for scope and growth

• Managed procurement documentation in Deltek and FEDSIM, streamlining RFPs and GWACs

• Created and maintained proposal and past performance library in SharePoint

Southwest Power Pool | Little Rock, AR | 12/2019–5/2021

Proposal Coordinator

• Updated 25 process and procedure documents to mitigate risk and disaster recovery

• Established roadmap documentation for PMO project pipeline following Agile methodology

• Supported outreach & education for CPRG, PRPC, and CWG events

Merkle, INC | Little Rock, AR | 6/2017—12/2019

Solutions Manager

• Provided and supported over 62 solutions for clients in pharmaceuticals, cancer research, and military

• Mapped and developed 37 databases for client data storage and analysis 

• Reduced call center costs, saving $2.5 million in the first two years

General Dynamics Information Technology | Little Rock, AR | 4/2013-4/2016

Medicare-Medicaid Senior Technical Writer

• Won $75 million from CMS for Durable Medical Equipment (DME) Program

• Won $65 million CMS Cloud & Data Integration

• Constructed and presented 15 packets of documentation for promulgation to Stephen’s Group 

Acxiom | Little Rock, AR | 8/2008–4/2013

Technical Writer

• Developed data architecture design for 38 projects

• Designed and implemented training for SharePoint conversion materials for 206 clients and employees

• Tested and oversaw change management for 41 SQL database servers

Freelance

Proposal Management Consultant

• Cisco Generative AI

• Integrity Management Services

• Dallas Department of Motor Transit

Technical Writer/Editor

• Cisco Legal Team

• Ellevest

• Penguin Random House Canada